Privacy Policy

This Privacy Policy explains how Anoshaya LLP (LLPIN: ACD-3528), a Limited Liability Partnership registered in India, collects, uses, stores, and protects your personal information when you use any of our products and services. This policy applies to all products operated by Anoshaya LLP, including ThumbnailCollab, ReachMassive, and any future products we may launch.

By using any of our products, websites, or services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

Information We Collect

Information You Provide

• Account information: When you create an account on any of our products, we collect your name, email address, and password.
• Profile data: Any additional information you choose to add to your profile, such as a profile picture, company name, or job title.
• Content you create: Files you upload, content you create, messages you send, and any other data you provide while using our products.
• Communications: When you contact us via email or our contact form, we collect the information you include in your message.
• Payment information: When you subscribe to a paid plan, payment details are collected and processed by our payment provider, Lemon Squeezy (Lemon Squeezy LLC). We do not store your full credit card number, CVV, or other sensitive payment credentials on our servers.

Information Collected Automatically

• Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: Pages you visit, features you use, actions you take, timestamps, referring URLs, and session duration.
• Cookies: We use cookies and similar technologies as described below.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our products and services
• Process your transactions and manage your subscriptions
• Send you transactional emails such as account confirmations, billing receipts, and subscription updates
• Respond to your support requests and inquiries
• Improve our products by analyzing usage patterns and identifying issues
• Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations applicable in India and other jurisdictions where our users are located

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

Third-Party Services

We use the following categories of third-party services to operate our products:

• Payment processing: Lemon Squeezy acts as the Merchant of Record for our paid products. When you make a purchase, Lemon Squeezy collects and processes your payment information under their own privacy policy. We receive your name, email, and transaction details from Lemon Squeezy, but not your full payment credentials.
• Hosting and infrastructure: Our products run on cloud infrastructure providers that process data as part of delivering the service. Servers may be located outside of India.
• Analytics: We may use analytics services to understand aggregate usage patterns. Where analytics are used, we prefer privacy-focused tools and avoid unnecessary tracking.
• Email delivery: We use third-party email services to send transactional and support emails.

Each third-party service has its own privacy policy governing how they handle your data. We encourage you to review them. We are not responsible for the practices of third-party services.

Cookies and Similar Technologies

Our products use cookies and local storage to:

• Keep you logged in and maintain your session
• Remember your preferences and settings
• Understand how our products are used (analytics cookies)

You can control or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of our products (e.g., you may be logged out between sessions).

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services to you. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain certain records (e.g., financial transaction records under Indian tax law).

Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS/HTTPS), encrypted storage for sensitive data, and access controls limiting who within our team can access your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Request a copy of your data in a portable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at contact@anoshaya.org. We will respond within 30 days.

Children's Privacy

Our products are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

International Data Transfers

Anoshaya LLP is based in India. If you access our products from outside India, your data may be transferred to and processed in India or other countries where our hosting and service providers operate. By using our products, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify you by email. Your continued use of our products after changes are posted constitutes your acceptance of the updated policy.

Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your data rights, contact Anoshaya LLP: